Privacy Policy

Last updated: December 10, 2025

This Privacy Policy explains how Modavinio.com (the “Site”) and Cadova Media LLC, doing business as Modavinio (“we,” “us,” or “our”) collect, use, disclose, and protect personal information when you visit the Site, make a purchase, contact us, or otherwise use our services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using the Services, you agree to the practices described here.

1. Changes to this Privacy Policy

We may update this Policy from time to time for operational, legal, or regulatory reasons. We will post updates on this page and revise the “Last updated” date. Where required by law, we will notify you and/or seek your consent.

2. What Personal Information We Collect

2.1 Information you provide directly

• Contact details: name, email, phone number, billing and shipping addresses.

• Order & account info: items purchased, order numbers, payment confirmation, returns/exchanges; account credentials (if you create an account).

• Shopping activity: wishlists, cart, reviews, referrals, loyalty or gift card info (if offered).

• Support content: messages, attachments, and other information you submit to customer support.

2.2 Information collected automatically (Usage Data & Cookies)

When you use the Services, we automatically collect:

• Device/tech data: IP address, browser type, OS, device identifiers, language settings.

• Usage data: pages viewed, clicks, session time, referring/exit pages, error logs, and similar analytics.

• Cookies & similar tech: cookies, pixels, tags, and SDKs used for core functionality, analytics, personalization, and (where permitted) advertising.

• Do Not Track: Most browsers allow a “Do Not Track” signal. Our Site does not respond to DNT signals, but we honor the Global Privacy Control (GPC) as described in Section 9 (US state privacy rights).

2.3 Information from third parties

• Ecommerce & payment processors (e.g., Shopify, Shop Pay, Stripe, PayPal): payment confirmations and limited payment metadata (we do not receive full card numbers).

• Fulfillment & shipping partners: delivery and tracking information.

• Fraud prevention, security & analytics partners.

• Advertising & social media partners (where applicable and permitted by law).

3. Why We Use Your Information

3.1 Provide the Services and fulfill orders

Process payments; ship products; manage returns/exchanges; provide account features; send order and service communications. Legal bases (EU/UK): Contract performance

3.2 Customer support and service improvement

Respond to inquiries; troubleshoot; improve Site performance and features. Legal bases: Legitimate interests (service quality)

3.3 Security, fraud prevention, and compliance

Detect and address fraud, abuse, and security incidents; maintain the integrity of the Services; keep records required by law. Legal bases: Legitimate interests (security)

3.4 Marketing & personalization (where permitted)

Send marketing emails/SMS; personalize content; measure campaign performance; show ads on our Site or others (where permitted). Legal bases: Legitimate interests (promoting our business); consent where required. You can opt out at any time (see Section 9 and Section 10).

4. Cookies & Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, run analytics, personalize experiences, and (where permitted) support advertising. You can control cookies in your browser settings. Blocking cookies may affect Site functionality. If we use Shopify or similar platforms, their cookie disclosures apply as well.

5. How We Disclose Personal Information

We disclose personal information in the following situations:

• Service providers/processors: ecommerce platforms, payment processors, hosting, IT/security, analytics, customer support, shipping/fulfillment.

• Business & marketing partners: where permitted by law and your choices; partners process data under their own notices.

• Legal & safety: to comply with laws, lawful requests, and to protect our rights, users, or others.

• Corporate transactions: in connection with mergers, acquisitions, asset sales, financing, or bankruptcy.

• With your direction/consent: e.g., social media integrations, special programs, or cross-site features you enable.

We do not use or disclose sensitive personal information to infer characteristics. We do not knowingly sell/share personal information of individuals under 16.

6. International Data Transfers

We are based in the United States. If you are outside the US, your information may be transferred to and processed in countries with different data protection laws. Where required for transfers from the EEA/UK/Switzerland, we rely on Standard Contractual Clauses or other lawful transfer mechanisms.

7. Security

We employ administrative, technical, and physical safeguards appropriate to the nature of the data. However, no system is 100% secure. Please use unique, strong passwords and notify us immediately if you suspect unauthorized activity.

8. Data Retention

We retain personal information for as long as needed to: operate the Services, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

9. Your Privacy Rights

9.1 US state privacy rights

Depending on your state, you may have the right to access/know, delete, correct, port, and opt-out of “sale”/“sharing”/targeted advertising.

• Global Privacy Control (GPC): If you visit the Site with GPC enabled, we will treat it as a browser-level opt-out of “sale”/“sharing” for that browser/device to the extent required by applicable law.

9.2 EEA/UK/Swiss rights

You may have the right to access, rectify, erase, restrict processing, object (including to direct marketing), and data portability, and to withdraw consent at any time (without affecting prior lawful processing).

9.3 Marketing communications

You can unsubscribe from our marketing emails via the link in each message. We may continue to send you transactional emails (e.g., order or account messages).

10. How to Exercise Your Rights

To exercise your rights or submit an appeal of a denied request, please contact us using the information below. We may request information to verify your identity (e.g., email address, order number).

• Email: support@modavinio.com

11. Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age required by applicable law. If you believe a child provided personal information, contact us and we will delete it.

12. Third-Party Sites & Services

Our Site may contain links or integrations to third-party sites and services. Their privacy practices are governed by their own policies. Please review them—our inclusion of links does not imply endorsement.

13. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Contact Us

Cadova Media LLC (d/b/a Modavinio) 

Address: 45540 Misty Bluff Drive
Charlotte, NC 28278
USA

Email: support@modavinio.com 
Phone: +1 833 313 6854